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scarnyc/README.md

πŸ‘‹ Hey, I'm Will

I'm an Agentic AI Product Leader driving $168M+ in value πŸ”₯

My work bridges cutting-edge AI capabilities and practical customer value: I lead enterprise AI products to transform the business that customers ❀️

Core Specialization: product strategy, data science, OKRs, stakeholder relationship management, GTM, and end-user adoption for β†’ Deep agents & multi-agent systems, agentic workflows, RAG, context engineering, multimodal capabilities, LLMaaJ evals at scale, self-improving prompts, cost-optimized reasoning strategies, HITL feedback, Responsible AI, and production-scale deployments.

πŸš€ AI Product Lead at Verizon for Contact Center Gen AI, serving a global frontline workforce and 100M+ subscribers.

πŸ† Delivered 10% AHT reduction via agentic capabilities for real-time listening, IVR routing, real-time transcription, customer bio summarization, sentiment analysis, retention nudges, case management, conversational intelligence, and personalized sales recommendations.

🦾 Developing OSS frameworks β†’ Moltworkers is my latest project: a security-hardened OpenClaw defense-in-depth runtime implementation on Cloudflare Workers.

✍️ Creator of AI PM BY DESIGN: Making AI concepts accessible for product leaders and data scientists.

πŸ“ˆ Former Sr. PM at Grubhub (+28M DAU homepage personalization), Acxiom (DaaS), and Data Scientist at Healthfirst (+$24M revenue lift via Risk Adjustment NLP platform).

πŸŽ“ 100+ technical certifications, including passing AWS' Solutions Architect Associate exam.

Let's connect!

LinkedIn Substack YouTube

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  1. moltworker-poc moltworker-poc Public

    Security-hardened Openclaw runtime on Cloudflare Workers β€” defense-in-depth implementation.

    TypeScript

  2. deep-agent-one deep-agent-one Public

    General-purpose deep agent framework that reduces AI tool costs through intelligent reasoning optimization

    Python

  3. agent-evals-phoenix-langgraph-claude-tavily agent-evals-phoenix-langgraph-claude-tavily Public template

    ReAct Agent that has access to Tavily Web Search, Wikipedia Search + Current DateTime Eval'd using Arize Phoenix πŸ¦…πŸ”₯

    Jupyter Notebook

  4. retirement-planner retirement-planner Public

    A comprehensive retirement savings calculator dashboard that helps visualize and project retirement savings considering multiple income sources, deductions, and economic factors at key time horizons.

    Python

  5. jira-mcp-server jira-mcp-server Public

    A portable MCP server for JIRA integration with Claude Code

    Python

  6. gmail-mcp-server gmail-mcp-server Public

    An MCP (Model Context Protocol) server that enables Claude to manage Gmail inboxes through natural conversation. Ask Claude to triage your inbox, search emails, send messages, and more.

    Python